End User Licence Agreement

1. Acceptance

This EULA is a binding agreement between Index of Solutions (“IOS”, “we”, “us”) and the organization licensing the software (“Customer”, “you”). By installing, accessing or using any IOS software (the “Software”), you accept this EULA. If you are accepting on behalf of an organization, you confirm you have authority to bind it. If you do not agree, do not install or use the Software.

2. Definitions

• Software — any IOS application, extension, module or update licensed to you, together with its documentation.
• Offer Terms — the product-specific terms published with a given Software listing on Microsoft AppSource or in an order or quotation issued by IOS.
• Subscription — the paid, time-limited right to use the Software, as set out in the Offer Terms or your order.
• Customer Data — the data you enter into, or process through, the Software.

3. Licence Grant

Subject to your compliance with this EULA and payment of the applicable fees, IOS grants you a non-exclusive, non-transferable, revocable licence to install and use the Software in your own Microsoft Dynamics 365 Business Central environments, for your own internal business purposes, for the duration of a valid Subscription. No rights are granted other than those expressly stated here.

4. Restrictions

Without IOS’s prior written consent, you may not:

• Resell, sublicense, rent, lease, or otherwise redistribute the Software
• Reverse-engineer, decompile or disassemble the Software, except to the extent that applicable law expressly permits it despite this restriction
• Use the Software to provide a service bureau, hosting or outsourcing service to third parties
• Remove or obscure any proprietary notice, copyright mark or licensing mechanism
• Circumvent any usage limit, licence key or entitlement check

5. Third-Party Services and Dependencies

Some Software is a connector and requires a separate third-party service to function — for example an e-invoicing service provider, a payment gateway, or a government portal. Where that is the case, you must hold your own active agreement and account with that provider. Their fees, onboarding, credentials and certificates are your responsibility and are governed by their own terms.

IOS is not a party to those agreements and is not liable for a third party’s availability, pricing, changes or outages. The Software also depends on Microsoft Dynamics 365 Business Central, which is licensed to you by Microsoft under Microsoft’s own terms.

6. Customer Data and Privacy

Customer Data remains yours. You are the data controller for it, and you are responsible for having a lawful basis to process it and to transmit it to any third-party service you configure. IOS processes personal data only as described in the applicable privacy policy for the product concerned.

The Software may emit operational telemetry for diagnostics and product improvement, as described in that product’s privacy policy.

7. Intellectual Property

The Software is licensed, not sold. IOS and its licensors retain all right, title and interest in and to the Software, including all intellectual property rights in it and in any updates, modifications or derivative works. Any feedback you give us about the Software may be used by IOS without restriction or obligation to you.

8. Support and Updates

Support is provided through the channels and during the hours stated in the applicable Offer Terms. Updates and fixes are published through Microsoft AppSource or delivered directly by IOS. You are responsible for keeping your environment on a supported version of Microsoft Dynamics 365 Business Central; IOS is not obliged to support the Software on unsupported or heavily modified environments.

9. No Tax, Legal or Compliance Advice

The Software is software, not advice. IOS does not warrant that use of the Software, by itself, achieves or maintains compliance with any statutory, tax or regulatory requirement, nor that it will remain compliant as those requirements change. You remain responsible for your own compliance and should obtain independent professional advice.

10. Warranty Disclaimer

The Software is provided “as is” and “as available”. To the maximum extent permitted by law, IOS disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation and error-free performance.

11. Limitation of Liability

To the maximum extent permitted by law, IOS shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill, or for fines, penalties or interest assessed by any tax or regulatory authority.

IOS’s total aggregate liability arising out of or relating to the Software shall not exceed the amounts paid by you to IOS for that Software in the twelve (12) months preceding the event giving rise to the claim. Nothing in this EULA excludes liability that cannot lawfully be excluded.

12. Indemnity

You will indemnify IOS against claims, losses and costs arising from your use of the Software in breach of this EULA, or from Customer Data that you did not have the right to process or transmit.

13. Confidentiality

Each party will keep the other’s non-public information confidential and use it only to perform under this EULA. This obligation does not apply to information that is public through no fault of the receiving party, was already lawfully known to it, or must be disclosed by law.

14. Term and Termination

This EULA applies for as long as the Software is installed or a Subscription is active. IOS may suspend or terminate the licence on material breach that is not remedied within a reasonable period after notice. On termination or expiry, you must stop using and uninstall the Software. Customer Data already stored in your own Business Central environment remains yours. Sections on intellectual property, disclaimers, liability, confidentiality and governing law survive termination.

15. Compliance with Law

You will use the Software in compliance with all applicable laws, including export control and sanctions rules, and will not make it available to any party barred from receiving it under those rules.

16. Order of Precedence

Where this EULA conflicts with a product’s Offer Terms, this EULA prevails, except that a product’s Offer Terms govern where they specify that product’s governing law and jurisdiction, its support commitments, or its fees. A signed agreement between you and IOS prevails over both.

17. Governing Law

This EULA is governed by the laws of the Republic of Lebanon, and the competent courts of Beirut have exclusive jurisdiction — except where a product’s Offer Terms specify a different governing law and jurisdiction for that product, in which case those apply to that product. This is without prejudice to any mandatory consumer rights available to you under the law of your own country of residence.

19. Changes to This EULA

IOS may update this EULA to reflect legal, technical or operational changes. The current version is always published at this address and with the offer on Microsoft AppSource. Continued use of the Software after an update constitutes acceptance of it.